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Full ReviewInc Reputation Management Software review – all you need to know about ReviewInc Reputation Management Software

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There’s a famous saying which states that the customer is always right. This is something which companies pay a lot of importance to. Modern-day brands pay a lot of emphasis on company reviews and this is something very much on the rise lately. There are a wide variety of technological tools out there which help companies manage all online based reviews which customers post about them. In this article, we shall be focusing on one particular review management tool which goes by the name ReviewInc. It has been lauded as one of the very best of its kind in the market today. Let us now discuss more this amazing tool.

What is ReviewInc?

If you are the owner of a business which has just started off or one which has already forged a good name for itself in the market, the ReviewInc platform is the one for you. ReviewInc can be thought of an online reputation management platform perfect for almost any type of business out there. It is a web-based solution which can be scaled down to any possible size. It is also well known to monitor heavy traffic of reviews for up to 50,000 business locations. Using the ReviewInc platform, companies can now easily maintain ultimate control over feedback which they receive for all their branches with relative ease.

Furthermore, with the help of the ReviewInc platform, a business can now gather customer generated testimonials from more than 750 online review sites. Since we know customer reviews are a way of marketing a company and its brand, ReviewInc lets positive customer feedback speak for a company and also do the marketing for them.

You will also be able to enjoy unparalleled flexibility all thanks to the ReviewInc platform. You as a user can now offer high levels of flexibility to your customers especially in the configuration aspects of your business. As a user of the platform, you will be able to design your dashboard the way you want. Furthermore, you will also be able to customize all the aspects of the platform as well. This means that you will be able to send in automated emails, generate coupons, publish surveys, etc. The possibilities on offer by the ReviewInc platform are aplenty.

This is something which certainly sets it apart from the competition.

Let us now discuss the technicalities of ReviewInc as an application.

Benefits

There are a wide variety of online reputation tools out there in the market. However, most of them fail to deliver what is promised by them. This leaves the consumer dissatisfied and this is something ReviewInc has eradicated. The users of the ReviewInc platform has spoken laurels about the products and this is visible with the high volume of positive reviews about the platform.

This is all down to the impressive list of benefits it offers to its users. In this section, we shall be talking about some of the most prominent benefits offered by the ReviewInc platform. Let us now find out more!

  • With the help of the ReviewInc platform, you will now be able to enjoy access to precious Live Testimonial Feeds.
  • The newest innovation made possible by the ReviewInc platform is the introduction of Bi-Directional Integrations.
  • We all know the importance of social media in our daily lives. Keeping that in mind, ReviewInc makes Social Media Integrations all the more easy for its customers to enjoy.
  • With the help of the ReviewInc platform, you will now be able to monitor all activity happening on review sites on the web.
  • As a company, you will also be able to design and roll out your very own Review Forms to the public with the help of ReviewInc.
  • We all know how response emails leave a lasting impression in the mind of the customer. Hence, the ReviewInc platform offers a wide variety of Configurable Response Emails which you can send to your customers.
  • Enjoy access to a very Flexible Dashboard which can be customized as per the requirements put forth by you. This is something which other tools of this kind fail to offer.
  • In a world dominated by content marketing strategies, we know how important it is to keep all your testimonial feeds SEO friendly. The ReviewInc platform is one which keeps all your testimonial feeds very SEO friendly. This makes it easier for potential customers to gain access to testimonials of your company.
  • As a token of appreciation, you will be able to generate customized coupons for your customers to enjoy. Furthermore, you will also be able to carry out surveys which benefit your business in a number of ways. This is all made possible using the ReviewInc platform.
  • Lastly, you will receive timely Email Reports of all reviews which are generated about your company.

Features

The features list of the ReviewInc platform is one of the most impressive we have seen so far. It offers true value for money for its customers all thanks to the highly customizable features they offer.

In this section, we shall be talking about the very same features which have helped ReviewInc make a great name for itself in the market. The salient features of ReviewInc are:

Multi-Website Review Push

When it comes to the process of gaining more volumes of customers, ReviewInc does that for you. Gaining customers has never been easier, all thanks to ReviewInc. The platform is best known in assisting companies to populate more than 750 online based review sites with reviews from all their customers. Not only does this help increase the visibility of the company to the outer world, but it also helps in attracting a wider volume of customers to their business.

This is something which sets ReviewInc apart from the rest.

Website & Facebook Testimonials

In situations when a customer needs to know more about a company, there are two possible sources of information to head to. One is certainly the website of the company and the second source is the Facebook page of the same company as well. The information on offer in these 2 sources is more than enough in aiding the customer to make very important decisions. That decision is whether to avail the service of the company or not. This is the exact reason why ReviewInc makes sure that positive testimonials are displayed avidly on both the platforms so that the customers are left with an everlasting first impression of the company.

Automated Social Media Sharing

We have mentioned the importance of social media in helping companies building good reputations among the customers. With the help of ReviewInc, companies will be able to not only place customer-generated feedback on their websites but also on social media platforms where the customer base is ever-growing. All of this happens automatically and doesn’t any external interference to happen. Using this feature, companies will be able to showcase all their customer reviews to their visiting customers. Customers will get to read what other people have to say about their products and services. SEO-Ready Feedback

The testimonial feeds act as sources of fresh content to be published on company websites. With the help of this content, Google is able to detect new information about the company suing which their overall SEO score increases thereby improving their online presence. Furthermore, customer reviews are also put to use to showcase a wide range of overall customer ratings on Google itself. This, in turn, acts as a source of possible insights for visiting customers who are seeking more information about the online reputation of a company.

Customizable Platform

One of the chief most reasons why ReviewInc has made a decent name for itself in the market is all down to the flexibility it offers to its clients. The users will be able to customize each and every section of ReviewInc so that the platform can work easily in their favour. Furthermore, you will also be able to create a flurry of surveys, coupons, and auto-responders using which you can entice the consumer into opting for your brand. Customer engagement has never been made effective all thanks to ReviewInc.

Pricing

The pricing aspects of the ReviewInc platform will be thoroughly discussed in this section of the article. All in all, there are a wide variety of plans for the user to choose from.

All you have to do is make sure that you know your requirements well so that a proper plan match can be found for them.

Let us now discuss further.

ReviewInc has made offered about 4 SMB and enterprise pricing plans for its users to choose from. These plans are different in their own way and depend on the choice of the customer. Below are the innate details of all the 4 plans:

Monitoring – $39.00/location/month/annual billing

  • As part of this plan, you will be entitled to register 1 Business Location and a total of 3 users only.
  • You can now monitor about 10 review sites.
  • Furthermore, you will also be given access to a dedicated dashboard which can be customized as per your requirements.
  • Enjoy the best in class Reports & Alerts.
  • This plan also lets you review repose workflow as well.

Premium – $149.00/location/month/annual billing

  • Under this plan, you will be able to register one business location and a maximum of 10 users only.
  • This plan also allows you to monitor a total of 25 Review Sites.
  • Gain access to a Custom Dashboard.
  • Enjoy the best in class Reports & Alerts
  • This plan also allows you to Review Response Workflow.
  • Furthermore, you will also be able to initiate completely automated social media sharing as well.
  • You can now enjoy Unlimited Review Collection as well.
  • You will also be given access to the following:
  1. Custom Logo per Location
  2. Custom Survey Questions
  3. Custom Page & Email Thank You
  4. Custom Follow-Up
  5. Custom Coupons
  • Furthermore, enjoy unparalleled support in a multiple number of languages.
  • The platform is also embedded for both websites and Facebook as well.
  • Facebook testimonial too is made possible using this plan.
  • If needed, you will also be able to integrate third-party apps as well.

Enterprise – request a quote

  • The enterprise plan lets you enjoy more than 50000 locations with a user base with no limit in number.
  • You can now monitor an unlimited number of review sites.
  • Enjoy the best Reports & Alerts.
  • Automatic social media sharing too is made all the more possible.
  • Enjoy further added benefits as well:
  1. Custom Logo per Location
  2. Custom Survey Questions
  3. Custom Page & Email Thank You
  4. Custom Follow-Up
  5. Custom Coupons
  • The platform is also embedded for both websites and Facebook as well.
  • Facebook testimonials too are made possible using this plan.
  • If needed, you will also be able to integrate third-party apps as well.
  • Enjoy access to a customized domain and website as well.
  • Lastly, enjoy unparalleled customer support in a multiple number of languages.

Agency – request a quote

  • The agency plan lets you enjoy more than 50000 locations with a user base with no limit in number.
  • You can now monitor an unlimited number of review sites.
  • Enjoy the best Reports & Alerts.
  • Automatic social media sharing too is made all the more possible.
  • Enjoy further added benefits as well:
  1. Custom Logo per Location
  2. Custom Survey Questions
  3. Custom Page & Email Thank You
  4. Custom Follow-Up
  5. Custom Coupons
  • The platform is also embedded for both websites and Facebook as well.
  • Facebook testimonials too are made possible using this plan.
  • If needed, you will also be able to integrate third-party apps as well.
  • Enjoy access to a customized domain and website as well.
  • You can also enjoy unparalleled customer support in a multiple number of languages.
  • You can also enjoy API Integration as well.

In case you do require further information on all the available plans, you may contact ReviewInc using any of the below-mentioned communication channels.

Technical Details

In this section, we shall be discussing the salient technical details of the ReviewInc platform. They are:

Devices Supported

The ReviewInc platform can be accessed using the following computing platoons:

  • Android
  • iPhone/iPad
  • Web-based

Language Support

English is the only language mode of use for this platform.

Pricing Model

The user-friendly pricing model of the ReviewInc platform offers the following paying modes:

Monthly payment

  • Annual Subscription
  • Quote-based

Customer Types

The types of customers who enjoy the services of the ReviewInc platform are as follows:

  • Small Business
  • Large Enterprises
  • Medium Business

Support Details

In case of any further queries or discrepancies, you can contact the makers of the ReviewInc platform using any of the following modes of communication:

  • Email
  • Phone
  • Live support

Conclusion

All in all, the ReviewInc is certainly one of the best online review management platform out there. It is very moderate in terms of pricing a well which makes it an investment worth making at the end of the day.