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Full Palace Property Management Software Review – All you need to know about Palace

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Do you want an effective property management software for streamlining your entire property management business? Or do you want a developer-centric solution for creating a custom application for your PM business? Look no further with Palace property management software.

In the real estate world, property managers experience several issues emanating from control, accountability and monitoring of their property portfolio. Some of these issues may be connected to the utilization of archaic software tools or the absence of property managers at remote property locations.

On the other hand, the recent technology boom has seen the emergence of several digital tools which are applicable to all kinds of businesses most especially property management. While there are generalist software that can be utilized within a property management business, property management software are designated software solution which allows property managers to control, automate and manage their property portfolio.

Palace property management software is one of the few applicable solutions designated for all kinds of real estate businesses in order to streamline their entire property management business.

Nevertheless, Let’s take a look at the Palace, its benefits, features and more.

What is Palace?

Palace is a cloud-based property management software designed specifically for all kinds of property management business for complete control and oversight. It provides property managers with real-time business insights and a secure platform to manage their property portfolio.

In addition, Palace is reputable for its highly responsive design which makes it easy to use most especially by novice users. In the real estate industry, Palace is utilized by thousands of users with popular customers such as Crockers, Century 21, LJ Hooker, Custom Residential, Wendell, Ray White, Harcourts, BAYLEYS, and many more. Moreover, Palace is highly reputable for its secured platform which mitigates against cyber-attacks.

Being a cloud-based solution, Palace is accessible from any location whether on-site or off-site via any web-enabled device. Besides, Palace comes with native Android & iOS mobile applications which facilitates on-the-go accessibility and further improves users’ productivity.

With Palace property management software, users are provided with basic property management functionalities such as job scheduling, insights, key tracking, owner portal and more. Also, Palace incorporates advanced tools which facilitate document management, data conversion, communication, accounting and more.

On the other hand, Palace seamlessly integrates with SMS and email systems which provides users with real-time notifications concerning property-related events on the platform. Also, this property management software integrates with third-party service providers such as Xerox, Ricoh, Konica, Canon, Maintenance Manager, 1Form, TINZ, Sharp, Harcourts One, Inspect Real Estate, Viewing Tracker, etc. Besides, Palace comes with APIs which facilitates document scanning, bank statement upload, reporting, property listings and more.

Furthermore, businesses can add multiple users across the organization onto the platform based on their needs and roles in order to streamline their business operations, complete work orders, carry out timely maintenance, create customize property reports, etc.

By implementing an efficient property management software such as Palace, businesses are provided with a complete control to over their property management business thereby improving their employees’ efficiency and overall business viability.

Benefits

Palace property management software offers its users loads of benefits, some of which includes:

Ease of use

Palace comes with an intuitive user interface which makes it easy for new users to familiarize with its layout, menus, and tools. Besides, any computer user with basic digital skills can utilize Palace without technical assistance.

Accessibility

Palace is a cloud-based property management software; hence, users can access the platform from any remote location in the world via the web. Moreover, Palace is supported across web-based devices such as Windows, Linux, Android, iOS, Mac, etc.

In addition, Palace provides users with native iOS and Android mobile applications which facilitates on-the-go access to the platform. This ensures that users can carry out their property management activities from their desktop computer as well as their mobile devices while on-the-go.

Benchmarking

Palace provides users with advanced analytics and benchmarking tools which allows them to gain key insights into their property management business through advanced analytics and benchmarking tools. This allows businesses to optimize their internal business process while they strive against their competitors in the industry.

Productivity

This property management software eliminates the need for utilizing traditional tools to manage their business. With Palace, users are provided with a unified platform which allows them to access important information, communicate, manage documents & inspection videos, schedule maintenance tasks, issue out an invoice, import bank statement and more. This eliminates time-wasting connected with carrying out the tasks in offline mode or with traditional tools.

File Storage

palacePalace allows you to upload and store digital files on its secure platform. This enables users to upload documents and files related to owners, tenants, supplies and properties online, which can then be accessed from any location in the world via the web. In addition, Palace comes with API which enables users to send scanned documents directly from their scanner to the platform programmatically. Nevertheless, files stored on the platform remains safe and secure.

Flexibility

Unlike other property management software, Palace is integrated with email and SMS systems which allow users to monitor their property in real-time. For instance, users can get notified by SMS concerning available keys for a specified property.

In addition, Palace seamlessly integrates with a wide variety of software platforms such as Xerox, Sharp, MyDesktop, Trademe, Inspect Real Estate, Maintenance Manager, Konica and more.

On the other hand, Palace comes with APIs which allows developers to create new software applications by linking with the Palace platform. Also, developers can extract data from the Palace platform onto their custom software application via the APIs

Key Features of Palace Property Management Software

User-friendly Interface

Palace comes with a highly responsive design which makes its user interface easy-to-use. Moreover, users with no prior knowledge of the platform can carry out basic property management activities on the platform without supervision or technical assistance. Nevertheless, Palace property management software features highly responsive design for both its desktop and mobile app user interface.

Property Management

palaceUsers are provided with complete control over their property portfolio through the property management module. With the property management module, users can add, edit or manage a property in their portfolio.

In addition, Palace allows property managers or executives to add multiple users across the organization while controlling user rights and permissions on the platform based on their roles. Also, this tool allows users to import bank statements for their property management business for real-time account reconciliation.

Furthermore, property managers can control their job and workload scheduling process through the property management module. For instance, supplier invoices with owner statements can be sent automatically by email or accessed by property owners via the owner portal.

Nevertheless, Palace property management software incorporates advanced analytics and benchmarking tools which allows you to compare your business against the current trend in the industry.

Key Tracking

Palace allows tenants to monitor their property keys in real-time most especially when the keys are borrowed by property managers or maintenance workers. Besides, this property management software is integrated with email and SMS platforms which facilitates automatic notifications whenever keys are checked out thereby alerting tenants in real-time concerning their keys.

Document Management

With Palace property management software, users are provided with an efficient document management system which allows them to upload, manage and share their property-related documents and files. For instance, Palace allows users to upload digital files associated with properties, owners, tenants and supplies which can be accessed by an authorized user on the platform.

In addition, Palace also allows users to convert their hardcopy documents to paperless format on the system through its API. With the API, paper documents can be scanned directly from the scanner to the Palace platform without hassles.

Communication

palaceProperty owners are provided with a secure owners portal which allows them to monitor their property portfolio in real-time. With the owners portal, property owners can access relevant information and reports, view video inspections, communicate with property managers, etc. Besides, this property management software comes with a simplified messaging system which facilitates easier communication across the platform.

Nevertheless, emails and text messages can be sent and received back into the Palace platform. Moreover, Palace is integrated with email and SMS systems which facilitate this purpose. Also, Palace provides users with a ticketing system which ensures that issues reported by concerned users are addressed by the administrator or executives.

Data Conversion

palaceProperty managers who have implemented other software solutions can import their business data onto the Palace platform. Moreover, Palace handles the process of converting your data into acceptable file formats for its platform.

In addition, Palace can also merge duplicate Palace account data into a single system thereby ensuring that your property management business data is safeguarded.

Integrations & APIs

The core Palace application provides users with advanced property management functionalities; however, Palace seamlessly integrates with a series of software solutions which provides users with extended capabilities on its platform.

Some of the software solutions that Palace integrates with include Xerox, Ricoh, Konica, Canon, Maintenance Manager, 1Form, TINZ, Tenancy Practice Services, Sharp, Harcourts One, Inspect Real Estate, Viewing Tracker and more. In addition, Palace also partners with industry leaders such as realestate.com.au, Trademe, real estate.co.nz, etc. which enables users to upload their property listings online.

Nevertheless, Palace property management software comes with APIs which enables custom integrations. This allows developers to create new applications or integrate Palace with their custom software application for advanced capability. On the other hand, Palace provides users with a series of API documentation which allows developers to create new applications without hassles.

Mobile Applications

palacePalace comes with native Android and iOS applications which allows you to perform property management functions from your mobile devices. With any of the responsive mobile applications, you can dispatch maintenance request, create customized inspection reports, publish property videos to your YouTube channel and more. Also, property owners can view embedded videos of their property portfolio on the Owner Portal via the mobile application.

Other important features of Palace property management software includes the following:

  • Bank statement import
  • Benchmarking
  • Customizable inspection reports
  • Customized inspection reports
  • Data conversion
  • Financial accounting
  • Insights and analytics
  • Job scheduling
  • Maintenance and work orders
  • Owner statements
  • Printer-to-cloud document upload
  • Property video publication
  • Role-based security
  • Secure online owner portal
  • Supplier invoices
  • Ticketing system

Pricing

palacePalace is an ideal property management software for all kinds of business user. Besides, Palace offers a simple pricing plan which is all-inclusive and based on the number of properties that the business manages.

In addition, prospective users can ask for a flexible pricing plan by requesting a quote based on their specific needs and requirements.

Nevertheless, prospective users can request for a demonstration of the platform prior to the subscription to its simple pricing plan

Below is the pricing detail for Palace property management software:

Simple Plan: $1.75/month per property

  • Trust Accounting
  • Web Access for Owners
  • iOS and Android App
  • Knowledgeable and Friendly Support

Note:

The simple pricing plan is inclusive of the following:

  • $200 minimum spend per month
  • $1800 for Training and implementation
  • $3000 for Data conversion from existing software (if required)
  • Excludes GST

Technical Details

Supported devices: Any web-enabled devices, Mac, Windows, iOS, Linux, Android

Pricing model: Monthly payment, Quote based

Supported Language: English

Customer Types: Real estate professionals, Small Business, Medium Business, Large Enterprises, Property Owners

Mobile Applications: Android, iOS

Popular integrations: 1form, Harcourts, Maintenance Manager, MyDesktop, Realestate.co.nz, Realestate.com.au, REI FormsLive, Tapi,Tenancy.co.nz, TINZ, Trademe Property, Trademe TenancyTracker, Trademe Viewing Tracker, Xerox, Ricoh, Canon, Konica, Sharp

API Availability: Palace comes with an available API for use

Deployment: Cloud-Hosted

Support Details

Palace property management software offers users the following after-sales support: