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Full iSalus EHR Software Review – All You Need to Know About iSalus EHR


Less than a decade ago, nine out of ten doctors in the US manually updated their patients’ report and stored them in color-coded files. There’s a high chance of errors.

These errors are a severe health problem and the third most significant cause of death.

A recent study by Johns Hopkins University researchers stated that approximately 251,454 people in the US die every year due to medical errors.

Medical errors cost healthcare organizations a combined $19.5 billion every year and as much as $1 trillion when accounting for lost productivity.

But then, there is a solution.

Electronic Health Records eases the lives of patient and providers. That ’s where iSalus comes in handy.

iSalus believes that each practice has diverse needs and system requirements, especially within various specialties of the medical fields.

If you’re seeking an all-in-one EHR, billing and scheduling system that is flexible enough to meet each practice’s unique need and improve patient’s overall experience, then iSalus may be an excellent option to consider.

In this piece, we’ll take a closer look at iSalus – it’s pros, cons, features, and others.

After reading, you should be able to get a sense whether the software matches your business needs.

Now, let’s move on.

What is iSalus?

iSalus is a cloud-based EHR, billing, and scheduling service solutions for hospitals, physicians and healthcare systems.

The EHR software is physician-created and developed with over 15 years of experience within the EMR/EHR industry.

It combines all the functionalities and benefits of wide-ranging electronic health records, patient portal solution, and practice management into a single intuitive, flexible cloud-based application.

With iSalus, you can verify patient insurance eligibility, submit e-claims, post ERA payments, pull patients recall list and lots more.

The software complies with HIPAA. All of its data are stored in the cloud and are protected with 128-bit encryption.

Physicians and their staff can use iSalus to automate their workflow. Also, busy providers and teams can practice medicine in a way that suits them.

Physicians can also use the officeEMR mobile iPhone app to access real-time patient record, view mobile imaging, write mobile e-prescription, and more.

The software can be adapted to several sub-specialties, and it offers a simple but powerful e-prescribing functionality for finding nearby pharmacies with Google Maps.


Pros of using iSalus EHR Software

iSalus EHR software is a necessity for modern providers who want to stay viable in today’s healthcare environment. It’s also a godsend for medical practitioners who’re interested in improving patient care and streamlining operational efficiencies.

Let’s take a look at the attraction points and benefits of iSalus.

Increased Efficiency and Productivity

iSalus EHR is more efficient than paper records, it allows for centralized management and quicker access to patient’s information.

Clinicians, pharmacies, diagnostic centers, and insurance providers can now communicate with each other.

The streamlined communication will cut down the lost messages, extensive time and follow-up calls involved in the manual discussion- thus leading to higher productivity.

It Saves Time

iSalus incorporates patients portals which allow for input of data directly into patients record.

Instead of spending 30 minutes filling out paperwork’s at the doctor’s office before a visit, they can directly input their data into their files, days, if not weeks, before their scheduled appointment.

This arrangement will save time for both patients and administrative works.

Billing Can Become More Accurate

iSalus can accurately capture the use of facility resources, making the billing of a patient to be more accurate.

Support Team-Based Care

iSalus EHR software is designed to maximize the productivity of team members. Physicians can now use the system to delegate task appropriately.

Promotes Care Coordination

Transitioning patient care without robust tracking and full EHR interoperability can be quite challenging. Well, iSalus addresses the problem.

The software automatically tracks consultations, referrals, orders, and labs. Physicians can use the software to follow up a patient’s progress throughout their care.

All this they can do without stress.

Preventive Health

Medical providers can access all patient data within the system. Imagine a scenario whereby a patient comes for a checkup after ten years, what happens to their previous record?

iSalus keeps records. Medical providers can then use the data the software collects to offer recommended treatments, and communicate preventative actions which may be due to patients.

Offers Product Configurability and Modularity

There is a variation in the specialty, size, and setting of physicians’ practice workflows and patterns. iSalus covers them all.

Due to its modular nature, physicians can configure their health IT environment in a way that best suit their patient population and workflows.

Proper Information Documentation

Users can create iSalus templates for entering specific notes and records for each patient. This detailed records keeping will helps users document necessary information on a patient-patient basis accurately.

The software can also prevent data loss by notifying users on tasks that require attention.

Reduces Cognitive Workload

iSalus uses compressed and context-sensitive real-time data to support medical decision-making. It has sophisticated tools for analyzing data, reporting and supporting decisions.

The tools are customizable; hence any practice environment can make use of them.

Promotes Data Exchange and Interoperability

Data lock-in is a common issue. Connected health cares can use iSalus EHR software to both export and incorporate data.

Patients record from each of this health care can now be incorporated and accessed at real-time.

Better Patient Care

Streamlined access to patient ’s complete records means no more filling out the same paperwork at each specialist’s or doctor’s office.

Providers can use iSalus EHR software to see which diagnostic test a patient has had, alongside the treatments that worked and those that didn’t.

You will ask how patients will benefit from these right?

They’ll be less susceptible to imaging procedure and duplicative testing because all results and images are done in one place.

Less Paperwork

Administrative duties in the healthcare industry involve paperwork. Professionals encounter challenges when carrying out these duties.

However, iSalus is paperless; you can use it to streamline all your routine tasks. You’d also reduce the need for tedious paper filer storage and retrieval.

Increased Quality of Care

You can use iSalus to exchange a patient’s health information in real-time. This information is accurate, thorough and up-to-date, and will lead to a higher quality of care from improved diagnosis to reduced errors.

Patients can now manage their conditions and practice more fully in their healthcare.

Cons of using iSalus EHR Software

Listed below are the demerits of iSalus.

Potential Privacy and Security Issues

As with just about every computer systems and network these days, iSalus is vulnerable to hacking. Sensitive data could fall into the wrong hands.

Frightening Patients Needlessly

iSalus lets patients access their medical data. This level of access can be unhealthy as some patients may misinterpret file entries. Hence, resulting in panic or undue alarm.

Other cons:

  • Frequent Crashes
  • Time Consuming
  • Substantial Learning Curve
  • Lack of Standardized system architecture, terminology, and indexing

Features of iSalus EHR Software

Patient Timeline

This feature gives you a historical snapshot of all your patient interactions and engagements in a single and convenient location.

You’ll get to save time and improve patients medications and contraindications, notes, vitals, and others.

The software allows for safe communication between patients and their providers.

Effective Documentation and Image Management

iSalus can interpret the massive document and transfer image information into the collection of Data. All this it does, speedily and precisely.

Meaningful use and Quality Programs

iSalus makes it easy to meet essential requirements for quality reporting.

Their quality management engine automatically prompts providers to fulfill measures at the point of care, making them easily achievable with minimal workflow.

They’ll track your performance in every measure and coach you on selecting the ones suitable for your practice.

Orders and e-prescription

Providers are happy when they can quickly send referrals, orders, prescriptions and more. With this feature, all you need is to enter a specific diagnosis, and relevant orders will surface automatically.

You’ll be able to place orders using your most used order set. Plus, send referrals from within the system.

iSalus also supports e-prescribing. You can easily submit to the pharmacy without interrupting your workflow.

Automated Workflows

A user-friendly EHR software shouldn’t be sophisticated. iSalus has a well-designed workflow that you can use to systematize manual tasks.

Now you need not worry, because you’ll be able to configure electronic fax technology to fax SOAP notes to providers after every visit.

Users can also build rules that display patients balance in the form of pop-up alerts.

Data Validation

Medical Billing Process is information-heavy, complication and includes several steps.

Practices will need software programs that can avoid claim rejection and denials even before their occurrence.

iSalus’s claim validation system has a pop-up that reminds users of problems that needs to get fixed before the claims also get to the insurance carrier.

Practices will receive fast payments and expend few billing labor hours to get their claims paid.

Patient Charts

iSalus’s chart features all patient’s vital information in one place. With the charts, Physicians get to work efficiently wih less distraction while caring for patients.

Family and social health history can be easily recorded and visualized.

It also covers up for alerts on items that require urgent action, to satisfy quality management measures.

Authorization Tracking

As a busy medical billing professional, you’ll need to carry out authorized tracking on every transaction and happening.

While this is true, it may be quite daunting to begin searching out for a software that can handle that.

iSalus can track authorizations through the following ways:

  • Authorization Start and End date with warning triggers
  • The authorized financial amount used with warning triggers
  • Rendering providers associated with Authorization
  • Authorization number, insurance company, and status
  • Number of visits, units authorized and utilized
  • Combinations of procedures and diagnosis codes approved

This arrangement is particularly useful for specializations that require robust authorization tracking.

EHR Homepage

iSalus’s homepage offers everything you’ll look in a single view. You’ll be able to completely view urgent tasks and other essential items that require follow up.

That’s not all.

You can also view your daily schedule, access incoming lab results and manage orders conveniently, all from the homepage.

Chart Notes

When it comes to taking records of patient experiences, iSalus allows you to run your own show.

iSalus gives you thousands of templates to select from. Each template covers a different medical specialization. They also have certified experts who can help you out in case you want customized templates.

You can use the templates to perform actions like printing patient education at checkout, sending secure emails to patients, pushing CPTs and ICD9s/10s to superbills.

Convenient and Efficient Appointment Interface

Medical practice requires tools that can suitably handle the predominant challenge in today’s healthcare environment.

iSalus is capable of managing the problems.

The appointment interface has the following functionalities:

  • Meaningful use alerts
  • Custom pop-up reminders
  • Multiple appointment views
  • Convenient appointment searches
  • Color-coded appointment statuses

Other features of iSalus include:

  • Mobile Charge Capture
  • Vital Analysis
  • System Reporting
  • iScheduler
  • Safety Net
  • Custom Fields
  • Direct Email
  • Flow Sheets
  • Demographics
  • Insurance Lists
  • Med Reconciliation
  • Chart Sharing
  • Medical Coding Lists
  • Health Exchanges
  • Decision Support
  • Faxing
  • Secure Email
  • Fee Scheduling
  • Clinical Reporting
  • e-Documents
  • Work Queues
  • E/M Coding Engine
  • Daily Schedule
  • Superbills
  • Claim Submission
  • Problem Lists
  • Communication
  • Registration
  • Reminders
  • Order and Labs
  • EHR Letters
  • Truly Integrated
  • Custom Reporting
  • Remittance Advice


iSalus has three enterprise pricing plans. Let’s take a look at the plans and what each covers:

iSalus Premium Package

  • $299/provider/month
  • Unlimited Claim Cycle Transactions
  • Full EHR, Billing, and Scheduling
  • 8 hours of Customization
  • 4 hours of 1:1 Training

iSalus Standard Package

  • $149/provider/month
  • 50 ¢/Claim = 1 Eligibility + 1 ERA +1 eClaim
  • Full EHR, Billing, and Scheduling
  • 4 hours of Customization
  • Unlimited Group Training

iSalus Platinum Package

you’ll need to contact iSalus for this customized pricing.

Technical Details

Here are the technical details for iSalus:

Devices Supported

  • Web-based
  • Mac
  • iPhone/iPad
  • Android
  • Linux
  • Windows

Language Support

iSalus supports only English Language.

Pricing Model

The pricing model is a monthly payment

Customer Types

iSalus is ideal for:

  • Small Businesses
  • Medium Businesses
  • Large Businesses
  • Freelancers


  • Open API
  • On-Premise
  • Cloud Hosted

Medical Specializations

  • Cardiology
  • Audiology
  • Family Care
  • Multi-Specialty
  • Nephrology
  • Internal Medicine
  • Plastic Surgery
  • Pain Management
  • Physical Medicine and Rehabilitation
  • Ophthalmology
  • Urgent Care
  • Other Specializations

Support Details

iSalus have excellent customer service. You can contact them via Email, Phone, Live Support, Blog, Webinars, Training.

They also have FAQs and free guides; there you can get answers to questions you may want to ask.

Final Thought

iSalus have stated that they are bent on making things easier for healthcare professionals, by ensuring that they continually practice medicine while sticking to what led them to apply technology into their practices.

That’s the reason why they have regulations that influence healthcare providers across the board.

They always strive to meet the everyday demands of healthcare professionals, without negatively affecting their workflow. Also, They’re bent on making health record a catalyst for improved patient care and not an obstacle.

This Article has introduced you to iSalus.

But the question lies, based on the facts provided, do you feel the software meets your demands?

The answer is up to you.

You can request for a personal demo from iSalus.