Founded way back in 2002, HostGator has been in the webhosting business for quite a while now. They are one of the most renowned companies in the industry due to their consistently great service and high number of servers. While the company is known mostly for being a shared hosting provider, HostGator also provides some fairly decent VPS and dedicated options for clients who want their sites to scale.
While HostGator may cost a bit more than their competitors, this all contributes to their reliability and excellent support. Their basic offerings already come packed with plenty of decent features, including free website templates, unlimited disk space, and a nice looking control panel. While this list of features might seem short when compared to other webhosts, users have the flexibility to add them whenever they see fit.
Features of HostGator
HostGator is aimed more towards semi-technical users which makes their flexibility their main selling point. Whether it’s Windows hosting, VPS or Dedicated, you can bet that Hostgator will have something to suit your needs. What’s even better is that all plans come with SSH, root access, and support for Python, Ruby, Perl and a host of other languages for those who really need it.
It has unlimited control and options available, but require some knowledge to operate compared to other more beginner-friendly web hosts. However, if you are looking to host multiple sites then you’ll find their vast selection of options to be a great choice.
Wide Array of Hosting Options
With HostGator you can get a vast selection of hosting options right at your fingertips. From VPS hosting all the way to domain registration, the company has just what you need to satisfy your needs. What HostGator is mostly well-known for in the industry is their shared hosting service. This is their crux and it’s what has helped them excel above their competition.
The company has also mastered the art of providing their customers with a great overall experience while putting a lot of focus on the shared server aspect of their market. This is why they know the needs of their shared server clients quite well.
Their overall understanding and knowledge of the shared hosting user makes HostGator an ideal guide for customers. They can help navigate their customers in the dedicated and virtual server realm once they begin to outgrow the shared space as time goes on.
Freebies and Plenty of Them
One of the reasons why a lot of people love to sign up with HostGator is because of the wonderful freebies that come with each of their hosting plans. Here are some of the freebies that you can expect to get from them:
- Free domain transfers
- Free website builder
- Website building tools
- Unlimited MySQL databases
- Unlimited bandwidth and disk space
- Over 4000 website templates
In addition to all of these great freebies, Hostgator customers are also given $100 worth of Google Adwords credits that they can use to call attention to their web properties. One click installs are also available for WordPress, Magento, Joomla, and other major open-source projects. With all of these freebies, you’d be hard pressed to find a much better offer from other web hosting companies.
Money back Guarantee with Great Support
Thanks to its 45-day money back guarantee, customers will have more than enough time to try out HostGator and see if their hosting will be able to meet their standards. This provides customers with some peace of mind knowing that the HostGator team is giving them a full money back guarantee should something not meet their needs.
With a 99.9 percent uptime guarantee, which is a standard in the industry, customers will find most of their needs met, especially with HostGator. Those who need a higher uptime rate have the option of adding more to their plan for a price.
They also have great customer service that’s available 24/7/365. Customers can speak with one of the team’s friendly and knowledgeable customer service agents to address their concerns. They can also contact the team through e-mail or the chat ticketing system. They also have an online knowledge base where customers can learn more about HostGators intricacies.
Customers have reported getting quick and helpful responses from HostGator’s support team on a consistent basis. This proves that the company truly does care about its customers and will do all they can to make them happy.
HostGator uses only the latest cPanel software for all of their administration consoles. With this type of power in your hands, you will be able to get rolling quickly. Tasks such as launching and organizing shopping carts for eCommerce sites will become much easier to do thanks to HostGator’s control panels.
You can also gather logs and stats via AWStats, Raw Log Manager, Webalizer, and Error Logs. All of these tools are available from the backend panel. There is also a web-based file manager that will help keep your servers clean of junk to ensure that everything is running smoothly at all times.
Their shared web hosting plans are among the most popular services that the team offers. Each plan has different features, but all of them are designed to meet everyone’s needs. For instance, the shared hosting service provides users with three available plans and they are; the Baby Plan, Hatchling Plan, and Business Plan.
The Hatchling Plan is great for beginners who want to get value for their money. The Baby Plan is a nice option for customers who want some tools and help to increase their web traffic. Last, but not least the Business Plan is an excellent choice for small businesses as it provides them with free VOIP service, free SSL, and a free dedicated IP address.
Each plan has a different number of domains and comes with unlimited bandwidth and one click installs. Some also have private SSL certificates while others provide shared SSL certificates to go along with free toll-free numbers. You also have the luxury of choosing how long you want to sign up for whenever you choose a plan. This includes a nice month-to-month option for those who want to test the service out before committing to them long term.
You can choose from a monthly plan all the way to one that runs for up to 3 years. This flexibility shows us that the team is more than willing to give customers an option that will meet their needs. It is also worth noting that many web hosting companies nowadays require their customers to purchase a minimum of 1 year in advance.
Each of their plans have a variety of features that are available for reasonable prices. Besides offering various plans and options for their web hosting service, they also have plans for reseller VPN, WordPress, domain name services, and dedicated servers.
Benefits of HostGator
Below are some of the benefits that come from using HostGator’s web hosting services:
Sign-up Process is Easy
Making the switch to HostGator is as easy as 1-2-3. It will only take you a few minutes to complete everything – even if you’re building a website for the first time from the ground up. Domains can also be ordered directly through HostGator, meaning you will not have to mess around with the domain settings or worry about having to transfer DNS data. All these things combine to make this service a great option for both beginners and advanced webmasters alike.
Full CPanel Support
CPanel is one of the most widely used web management platforms because of its user-friendly nature. Users are able to see all of the available web management tools at their disposal through CPanel. Helpful tools such as script installers, one click WordPress installs, forum creation tools and many more can all be found here. CPanel is there to make life easier for you no matter what kind of website you’re trying to build.
All HostGator accounts come with CPanel included. After all, it is the world’s most recognized and widely used web management platforms for a good reason.
99.9 Percent Uptime Guarantee
Nothing could be worse for a webmaster other than having a website that can’t be accessed due to constant downtimes. This won’t be the case with HostGator because the service has a 99 percent uptime guarantee. The servers that they have are some of the most reliable in the industry. You won’t have any trouble accessing your site with HostGator.
45 Day Money Back Policy
Customers who sign up with HostGator get a 45 day money back guarantee. So what exactly is the purpose of this policy? Well, in case you are not satisfied with the service that you’re getting from them within 45 days after purchasing it, you can request a full refund from HostGator. This 45 day money back policy is a sign of HostGator’s confidence in their services.
Excellent Customer Service
Not all of us are experts at web hosting and development, so there will be plenty of customers out there who are going to need some help from the pros themselves. Luckily for us, HostGator just happens to a top rated customer service. Beginners will find a lot of helpful resources on their official website that will help them address any concerns that they might have.
Their tech support and customer service staff are also available 24/7 through phone, e-mail and live chat. Response times are usually quick and the staff are friendly and will do all they can to help you with your concern. When it comes to world class customer service, HostGator is right there with the best of them.
Pricing is Affordable and Reasonable
There are options out there that cost less than HostGator, but the truth is there aren’t that many of them. And sometimes the cheaper options don’t always provide the kind of service that you’re looking for. Everything from their most basic plan all the way to their more advanced ones are reasonably priced and have different features for everyone. Their plans also come with unlimited disk space and bandwidth, so it’s going to be tough trying to find a service that is as good and reliable as HostGator.
Unlimited Bandwidth and Disk Space
Speaking of unlimited bandwidth and disk space, this is one of the best perks that users can get by signing with HostGator. This comes with all of their shared hosting plans. In theory this means that there will be no limit to the number of people who can visit your website or the amount of files you upload on it.
However, going overboard with your use of disk space and bandwidth may cause HostGator to send you a message telling you to optimize the site. Most site owners will rarely see this message though, and in most cases, the word “unlimited” truly lives up to its name.
Dedicated Servers, VPS Hosting, and Reselling Hosting
While HostGator’s three basic plans are more than enough for most users, these are all shared hosting plans. Users who wish to have faster speeds, private IP addresses, and operate through their own servers will be happy to know that HostGator has options for them as well. They have reasonably priced dedicated servers as well as Virtual Private Servers (VPS) available for those who don’t want to run their site through shared hosting.
Reseller hosting plans are also available for users who want to start their own web hosting business. Whatever your needs might be, you can bet that HostGator will have something to meet them.
When HostGator said that they have affordable prices for their hosting plans, they were not kidding. The three basic plans are as follows:
This is the most basic of the plans and is ideal for beginners. At only $2.64 per month, it is one of the most affordable plans currently out in the market. It comes with a single domain, one click installs, unlimited bandwidth and disk space, and a free SSL certificate and Starter features. A great plan for starters who really want to get their money’s worth.
The plan that is the best choice for those who want to grow their sites and build more traffic. It is also the most recommended plan by HostGator. It starts at $3.78 a month and comes with a free SSL certificate, unlimited domains, and includes all of the Starter features with some additional Standard features.
This option is best suited for those who run small to medium sized eCommerce sites. The Business Plan starts at $5.68 a month and includes all of the Starter and Standard features. It also comes with free SEO tools, free upgrade to positive SSL, and a free dedicated IP.
And as we mentioned earlier, each of these plans come with some great freebies, so they are definitely worth every dollar that you invest in them.
HostGator has several types of hosting, and the type of hosting you get will depend on your server’s hardware specifications. The specifications for their VPN, Reseller, Shared, and Dedicated Servers can be seen below:
- SSD MySQL
- 4 RAID 1s
- 32 Core AMD Opteron Processor or Intel® Xeon® CPU E5-2630
Cloud Hosting Servers
- Internal drives – 256 GB Samsung SSD
- 512 GB RAM
- 2 Intel E5-2670v3 12 Core/24 Thread 2.34 Ghz 30 MB Cache Processors
- External Storage – Distributed Ceph Storage with SSD Caching Tier using 800 GB Intel SSD DC S3610
- 16 GB RAM
- 15 Core AMD Opteron Processor 6736
- SSD Caching
- RAID 1
VPS Plans (Newly Provisioned Servers)
- 2 TB (4 RAID 1 arrays – every array has 1.8 TB worth of disk space)
- 128 GB DD4 RAM
- 100mbps uplink (shared over the container)
- Megabit uplink provided by HostGator with 20mb guaranteed connection.
HostGator runs on Windows Server 2008 R2 or CentOS Enterprise Linux x86. Their servers have a constant connection speed of 100 mbps and provide instant weekly backup of their users’ contents. Their data centers are located at Provo, UT and in Houston, TX.
HostGator’s customer support has always been held in high regard. They respond promptly to questions and are very knowledgeable when it comes to answering their customers’ questions. Their customer support team is available 24/7/365 and will always be there to lend a helping hand. Here are the options that they offer their clients in case they have any concerns:
- Phone – HostGator has a toll free and international numbers that their customers can call should they have a question or an issue that needs to be addressed.
- Live Chat – a live chat option is also available 24/7 for those who prefer to troubleshoot through their computers instead of their phones. Their chat support agents are always standing by to assist customers, so you can expect to get a quick reply should you choose to go with this option.
- Mail – want to get in touch with them the old fashioned way? Then you can just mail them directly. They have mailing addresses in Houston and Austin, TX in the US, and Sao Paolo and Florianpolis, Brazil in South America.
List of Other Companies Similar to HostGator
- Liquid Web
- Web Hosting Hub
- TMD Hosting
- Green Geeks
- Network Solutions
- WP Engine
- Media Temple
- A2 Hosting
- A Small Orange