Maintenance Management Software – an overview
Maintenance management is the process of overseeing maintenance resources so that an organisation does not experience downtime from broken equipment or waste money on inefficient maintenance procedures. The primary objectives of maintenance management are to schedule work efficiently, control costs and ensure regulatory compliance.
Computerised Computer Maintenance Management systems (CMMs) are software packages that maintain a computer database of information about an organisation’s maintenance operations. This information is intended to help maintenance workers do their jobs more effectively and to help management make informed decisions.
CMMS packages may be used by any organisation that must perform maintenance on equipment, assets and property. Some applications focus on particular industry sectors, whilst others aim to be more general.
|Hippo CMMS||$45/mo||Visit website|
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The 10 most popular Maintenance Management Software products
1. Asset Infinity is a platform that helps businesses gain control over the tracking and management of assets. The solution simplifies asset management processes by eliminating the need for spreadsheets, and providing dashboards and reports that make it easy to track, assign, service, maintain and discard assets.
The system enables users to schedule activities and reminders, as well as monitor the dates for leased and rented assets. Asset Infinity helps organisations monitor their assets and conditions, allowing them to schedule repairs and implement maintenance.
Reporting tools also provide critical information such as depreciation, allocation requests, schedule maintenance, renewals, and more.
2. Hippo CMMS is a web-based maintenance management system with CMMS features that suit a variety of industry needs, from manufacturing and healthcare, to hospitality and education.
Hippo CMMS offers a graphical view of maintenance operations via Hippo Advanced Dash. Organisations can customise their account, import floor plans and drawings, and visually manage their assets and equipment. Hippo Standard Dash offers clients a data-driven list to view maintenance information, while the Hippo Calendar Dash allows for optimised workflow and resource planning.
Hippo offers work order management and preventive maintenance tools for effective work order tracking and submitting. The asset and equipment management tool houses all corresponding information, including ID tags and documents, in one organised system. The Hippo mobile app allows technicians to update and close out work orders in the field, while Hippo Reports uses custom filters to generate relevant data.
3. Corrigo is a cloud-based facilities management platform that allows users to control the repair and maintenance process through the creation of work orders that are then dispatched to service providers. Service providers can then invoice electronically.
The software supports many industries, including retail, hospitality, healthcare, commercial real estate and more. It can be scaled to support any number of locations and regional facility managers can use the application to inspect and audit multiple locations. It is mobile-device compatible.
Corrigo facilitates tracking of all company assets, as well as data on those assets, such as warranty information, replace versus repair data, budget to actual reporting, KPIs and more. Its scheduling functionality assigns and tracks preventative maintenance tasks. It also offers features for Interactive Voice Recognition (IVR), call center, check-in and check-out, electronic payments, and more.
4. Bigfoot CMMS is a cloud-based program designed to serve the needs of maintenance professionals worldwide. Functions include preventative and predictive maintenance, inventory management, work order, asset and equipment management, purchasing, reporting/analysis and mobility. The system supports any number of assets and facilities, and offers multiple language capabilities.
Bigfoot CMMS is configurable for different user types, security settings, site and location details and user access settings. The solution has an integrated Occupational Safety and Health solution to manage and track safety programs for regulatory compliance. In addition, the platform can support integration with other systems, including ERP software, bar code technology, custom interfaces, advanced reporting solutions, building automation solutions, and active directories.
The software is used in a wide array of industries, including education, financial services, government, retail and hospitality.
5. UpKeep is a cloud-based integrated computerised maintenance management system (CMMS) and enterprise asset management (EAM) solution that provides businesses with the functionality to manage their assets and locations.
The solution is accessible via desktops, laptops, tablets and smartphones, and is suitable for maintenance departments with multiple technicians consistently working in the field.
UpKeep offers core maintenance functionality, such as asset, inventory and work order management, and preventative maintenance to create service schedules. Users can see a tasks overview page which shows upcoming work, along with due dates, criticality and assets or workers assigned to each. When adding new tasks, users can include notes, a colour-coded priority rating, images, assets and users,
The mobile application gives users the ability to create projects, assign work orders, manage assets and more. UpKeep is designed for small to mid-size companies in various industries.
6. Maintenance Assistant has now been rebranded as Fiix (see below). This change was in recognition of a changing and developing market, characterised by evolving technologies, increasingly complex facilities and tighter budgets, which has transformed the needs of customers.
7. Maintenance Care is a web-hosted facility maintenance software that helps manage work requests, assets and preventive maintenance. The solution’s easy to use interface allows maintenance teams to track all aspects of their daily tasks without having to be computer experts.
Maintenance Care offers a variety of features including work order management, preventative maintenance, asset tracking and report dashboards. The software allows users to submit maintenance requests online. Maintenance teams can receive facility-wide requests directly from other users who discover potential issues. Team members are also notified automatically of preventative maintenance work requiring attention or new requests. Users can access this software on their mobile devices as well, making collaboration and communication easier.
The software provides preventative maintenance features and creates comprehensive reporting to maintain high facility standards as per compliance regulations. Users can also attach documents, safety guidelines and instructional videos to preventative maintenance tasks for the maintenance team to review prior to starting work. The tool also helps in forecasting and budgeting for asset replacements, and in capturing and accessing repair transaction history for any particular equipment.
8. ServiceChannel is an integrated suite of cloud- and mobile-based solutions to help manage the entire process of facilities management, including finding contractors and suppliers, entering all planned and demand service requests, tracking work orders and processing payments.
ServiceChannel provides facilities managers with a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors across their enterprise. The solution enables users to leverage data-driven analytics of service quality across all trades, locations, and contractors.
9. Fiix is a cloud-based CMMS that helps businesses organise their maintenance departments, manage maintenance backlogs, and work towards preventative maintenance.
The solution helps manage work orders and physical assets, schedules and tracks maintenance, and keeps detailed records of asset performance and maintenance history. Other features include inventory tracking, parts and supplies management, an interactive calendar, printable codes for easy asset tracking, customisable reports, multi-site management, ERP (Enterprise Resource Planning) integrations, and more.
Preventative and scheduled maintenance can be triggered by specific dates and times, alarms, events, meter readings, or other conditions. Notifications are automatically sent by email for maintenance requests, to send work orders to technicians, equipment alarm states, low stock and more.
With Fiix, the CMMS workflow can be configured to match existing maintenance workflows, and drop-down menus and custom fields can be added to work order forms.
The solution is compatible with Mac and Windows operating systems, as well as any Android or iOS mobile device.
10. eMaint is a CMMS solution designed to help businesses worldwide manage enterprise assets, streamline workflows, track inventory and schedule preventative and predictive maintenance.
Core functionalities include tools for tracking, managing and controlling work orders and requests, inventory and spare parts, work schedules and assignment, monitoring the condition of equipment, and supporting regulatory compliance.
eMaint’s web-based Saas (Software-as-a-service) solution can be accessed om PCs, smartphones, tablets and any other browser-based device. The software can be configured for businesses of any size and it serves a variety of industries, such as manufacturing, facilities management, energy and healthcare.
Choosing the best Maintenance Management Software
There are a number of factors which should be taken into account when choosing a suitable CMMS.
First of all, companies should establish why they need a maintenance system and what they want from it, as well as defining who will use such a system, and their requirements. A budget and timescale then need to be set before the search for suitable suppliers and programs is begun.
When it comes to evaluating programs themselves, the following issues should be considered:
- Is the application user friendly?
- Will it interface with existing business management systems?
- Is full training available for all user levels?
- Is the supplier stable and will they provide ongoing customer support?
- What about future developments – is the system scalable?
Types of Maintenance Management Software Solutions
There are numerous types of Maintenance Management Software solutions
Computer-aided Facility Management software – applications which extend beyond maintenance and help organisations allocate all kinds of resources;
Enterprise Asset Management (EAM) software – used to monitor, manage and extend the life of important assets;
Facilities Management Software – solutions which include work orders for preventative maintenance;
Fleet Maintenance Programs – used by companies with vehicle fleets to track details of drivers, vehicles, mileage, leasing contracts and more;
Modular applications – apps which can be integrated into a single maintenance management system;
Predictive Maintenance – solutions which offer data-driven analytic functions that help to identify when an asset will require maintenance before any downtime occurs; and
Preventive Maintenance – programs used to schedule routine maintenance and to inform staff when repairs are needed.
Maintenance Management Software provides a database that contains information about an organisation’s maintenance activities, as well as offering a range of tools that enable maintenance teams to perform their work more effectively. Applications can also help managers make better decisions, such as determining the cost of fixing machine breakdown as compared to the expense of preventative maintenance.